Hi Timothy,
We're sorry to hear this roast didn't hit the mark for you seeing our Ethiopia Yirgacheffe is one of our best sellers. That's genuinely disappointing to read, and not the experience we want anyone to have with our coffee.
We'd love to make this right, but "tasted awful" doesn't give us much to go on. Would you be willing to share a bit more? Was it bitter, sour, weak, burnt, or something else?
Also, it would be helpful to know your brew method, grind size, and water ratio, since even great beans can taste off if the brew parameters are a little out of range.
Please reach out to us directly via our email. If it's a brew setup we're more than happy to help troubleshoot. Either way, we appreciate you giving us a try and we're sorry this wasn't the experience you were hoping for.
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